We aim to send out your order within 24 hours by first class post in the UK and by airmail to other destinations. There may be delays when the office is closed during exhibitions and holidays. If you do not receive your order within 14 days, please phone or email to check.

Please ensure that the delivery address given is correct. If a parcel is returned to us or undelivered because of an incorrect address we reserve the right to charge additional postage to cover the re-sending of your parcel to the correct address.

Please note: We are unable to send to PO Box numbers.

Postage, Shipping and Handling

Postage and packing charges apply to all items purchased using the electronic shopping basket facility. Due to the nature of the products that we sell, these charges are dependent on the weight and size of the item(s) purchased. This usually works out to your advantage, more so than a fixed postage rate. You will be able to see the postage and packing charges in the shopping basket at all times.

International orders

International deliveries may take up to 14 days from dispatch. Any duties or taxes payable on purchase of our products are the sole responsibility of the purchaser. If the purchaser refuses to pay the duties/tax it is then the responsibility of the purchaser to pay all shipping costs for the return of the item(s).
Postage charges to overseas destinations will depend upon the weight and volume of the items ordered and the country to which they are to be delivered.

Kiki’s Craft Corner reserves the right to notify you if postage to your chosen destination is significantly higher than the postage rate indicated due to the destination or the bulk and/or weight of the item being shipped. If this is the case we will email you with information about the amended rate and will only proceed with the order when you confirm that the amended amount is acceptable.